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OUR RESPONSE TO COVID-19

On behalf of the entire Portia team, we would like to express our thoughts to all those who are currently struggling with the impact of the coronavirus.

In these unfamiliar and challenging times, the safety of customers and employees will continue to be our top priority.

Therefore, we closed our retail stores to do a small part of our efforts to keep our distance from society. Our online store will remain open with new product releases every week, and our logistics teams in North American and European warehouses will take special precautions for every order received.

We have been keeping in touch with suppliers and transportation companies around the world. Up to now, the delivery is still proceeding as usual without any suspension. All online orders will continue to be executed daily.

Although we have implemented a work-from-home policy to ensure the health of our employees, our customer support team can still contact us via email on shop@keruicea.com, and we will be happy to answer all your questions. Please feel free to contact them for information about your order, size or shipping information.

At the same time, we cannot thank you for your support. The coronavirus poses a very real threat to independent companies like ours. In this crisis, large companies have infinite resources to support and support them, but many small companies do not. Today, we ask you to buy products from brands or companies that can inspire you, instead of the products we provide. These independent businesses now need your support more than ever before.

Thank you for your continued cooperation with us. Everyone is safe.

-Portia