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REFUND POLICY

Cancel Policy

If you want to cancel the order within 48 hours, please contact the customer service team to cancel it. After 48 hours, the packages will be shipped out, the order cannot be canceled.

Return And Exchange Policy

1. Establishment Conditions of Return

1.1 Commodity Quality problems: Goods shall be returned within 7 days after signing for the goods. About the return address, please contact our customer service team to get it.

1.2 Non-quality Problem: The commodities shall keep in the original packaging and the accessories are complete (the packaging has not been opened), which will not affect the secondary sales. The commodities can be returned within 7 days after signing for the goods.

2. Notes

2.1 Any goods not sold by our store shall not be returned

2.2 The goods cannot be returned more than 7 days from the date of receipt

Please contact our Customer service at shop@keruicea.com to get the return address.